We’re accustomed to a personalized experience in all aspects of our lives – from how we shop to how we stream TV and navigate digital media. And students today are expecting the same in Education. They want a personalized experience that helps them navigate their unique path. The COVID-19 crisis has accelerated Education’s transition to a digital experience driving us to an inflection point where delivering a truly personalized experience is right around the corner. Eduventures Principal Analyst James Wiley and Blackboard CEO Bill Ballhaus discuss how a personalized experience, fueled by data, is unfolding in education and what that means for the future.